FAQ

Q) Do you ship internationally?
A) We currently ship to anywhere in USA and Canada.

Q) Do you have a physical store I can visit?
A) Yes, we currently have one storefront location in Ontario. You can come check out any of the products we sell on the site, sometimes you just need to see and feel the products for yourself! Our showroom hours are Monday to Friday from 9am – 4:30pm.

Showroom Location: 410 Finley Ave, Ajax, Ontario L1N2E3, Canada

Q) When will I get my stuff?
A) Orders are typically processed on the next business day, and you will typically receive a shipping notification email within 24 hours of your order shipping which will include your tracking numbers.ails.

Please note: KapscoMoto reserves the right to request additional information to verify your order. Your order may need to be placed on hold and/or canceled until the order can be verified. We do this to protect the identity of our customers so that we can provide a safe online experience.

Q) Do you charge sales tax?
A) As required by law, orders shipping within Canada are subject to applicable sales tax. Orders shipping to any US state will not be charged sales tax.

Q) Do you ship to APO addresses?
A) Yes, you can use our standard checkout. Just make sure to select the appropriate APO state. APO orders will be shipped by USPS and are handled differently from our other orders (typically they will take up 1-5 business days longer to ship)

Have a question we didn't answer? Contact Us